Claims billing & Carrier Support

enhance Your efficiency by saving time: do less work, get better results

Who Is It For: Any employer offering benefits for their employees. We work with all ranges of employees.  

What Is It: We offer comprehensive Claims, Billing & Carrier Support services designed to simplify the complex world of healthcare benefits for both employers and employees. We act as a direct liaison with insurance carriers to resolve billing issues, assist with claims appeals, and review Explanation of Benefits (EOBs) to ensure accuracy.

Our support extends to helping employees understand in and out-of-network coverage, specialty care concerns, and navigating dependent audits. We also conduct provider searches to ensure your team has access to the care they need. From start to finish, we’re here to advocate on your behalf, making sure your benefits work for you—not the other way around.

Eleven20 Benefits: your HR Benefits back office support.


Claims, Billing & Carrier Support:

  • Help employees resolve billing issues and claims appeal

  • Assistance with out-of-network or specialty care concerns

  • Explanation of Benefits (EOB) reviews

  • Communication with insurance carriers on your employee’s behalf

  • Help with resolving carrier billing issues

  • EOB reviews and insurance carrier follow-ups

  • Out-of-network support and coverage clarification

  • Provider Search

  • Dependent audits